Privacy statement ChocoPatiss®

Privacy-sensitive data or personal data is processed through our webshop.

ChocoPatiss® considers careful handling of personal data of great importance.

Personal data is therefore carefully processed and secured by us.


In our processing we adhere to the requirements of the privacy legislation.

That means among other things that:

* we clearly state the purposes for which we process personal data.

We do this through this privacy statement;

* we limit our collection of personal data to only the personal data required for legitimate purposes;

* we first ask you for explicit permission to process your personal data in cases which requires your


* we take appropriate security measures to protect your personal data and demand that of parties that

process personal data on our behalf;

* we respect your right to view, correct or delete your personal data, on your request.


ChocoPatiss® is responsible for data processing. In this privacy statement we explain which personal data we collect and use and for what purpose. We recommend that you read this carefully.


This privacy statement was last modified on 14-11-2019.


Use of personal data

When using our webshop we obtain certain information from you. That may be personal data. We only store and use the personal data that is provided directly by you, in the context of the service you have requested, or for which it is clear that it is provided to us for processing.


We use the following data for the purposes stated in this privacy statement:

* Name, address, city
* Telephone number
* Billing address
* E-mail address
* Payment details


Process order

When you place an order with us, we use your personal data to process it. If necessary for proper handling, we can also provide your personal data to third parties. You can read more about this later in this privacy statement.


Contact Form

We offer the possibility to ask questions via our webshop through a contact form, whereby you are asked to enter various details to handle your question. Some fields are mandatory, this is to properly process your question or complaint. The data that you send to us will be kept for as long as the nature of the form or the content of your e-mail requires it to be fully answered and processed.


Distribution to third parties

We can pass on your details to our partners. These partners are involved in the process of the agreement.

Social media buttons are included in our webshop. With this, the administrators of these services collect your personal data.



Cookies are used on our webshop. When you visit our online store for the first time, a message is displayed in which we explain why we use cookies. We regard your further use of our web store as permission for this use of cookies. You are free to disable cookies through your browser. Keep in mind that it is possible that our website will no longer work optimally.



We take security measures to limit abuse of and unauthorized access to personal data. For example, we use secure connections (Secure Sockets Layer or SSL) with which all information between you and our website is protected when you enter personal data


Retention periods

The personal details described above are kept for as long as necessary to process your orders, including warranty. The data is saved if there is a legal obligation that requires retention (such as the seven-year tax retention obligation for payment data).


Third party websites

This privacy statement does not apply to third-party websites that are connected to our webshop through links. We cannot guarantee that these third parties will handle your personal data in a reliable or safe manner. We recommend that you read the privacy statement of these websites before using these websites.


Changes to this privacy statement

We reserve the right to make changes to this privacy statement. It is recommended that you regularly consult this privacy statement so that you are aware of these changes.


View and change your data

For questions about our privacy policy or questions regarding access and changes to (or deletion of) your personal data, you can contact us at any time via the details below.


Dutch Data Protection Authority

Of course we are happy to help you if you have complaints about the processing of your personal data. Under the privacy legislation you also have the right to file a complaint with the Dutch Data Protection Authority against these processing of personal data. You can contact the Dutch Data Protection Authority for this.


Contact details

Poedervoort 2
5706 HW Helmond
Tel .: +31 (0) 492 667795